As Product Design Director, I led more than 10 designers through a six-month delivery, overseeing the experience strategy, app and web design, and implementation of the new design system. I coordinated client requirements, design deliverables and working visits to MoraBanc’s offices in Andorra. The team developed the detailed experience and interface designs; my contribution was to establish direction, guide their work and maintain alignment with the client. The team delivered the new app and web designs within six months, and the app subsequently launched to market. The work brought MoraBanc’s ambition to modernise its customer experience into a delivered digital product.